The Importance of Upstream Reciprocity During COVID-19 As we continue to ride the unpredictable wave of COVID-19, many of us are feeling a shift in our emotional wellness. It is not uncommon to have a shift in mental wellbeing, especially when faced with large amounts of change and uncertainty. This emotional rollercoaster can lead to communication disconnects, efficiency issues, and overall lack of motivation and feeling of lesser value in the workplace. As leaders, how can we prevent our team from experiencing an emotional lull? Check in With Your Team Since March, life as we once knew it has changed. Many people have been uprooted from their jobs or homes, and organizations have been forced to adopt work from home strategies. As we transition into this “new reality” and continue to adapt to the constant changing ways of life, it can be hard to feel grounded. By reaching out to your team members each day, it lets them know that you’re thinking of them and that their work is valued. This can be as simple as a text, iChat, WhatsApp message, “How is your day going?” This is also a good time to check in on their work-life balance. Many people, especially those who have children, have had to put on the hats of parent, teacher and childcare providers, all while trying to accomplish a 40-hour work week. By checking in, it lets your team know that they aren’t alone and gives you a better sense of those who may need additional support to navigate these uncertain times. Show Appreciation and Gratitude According to a study conducted by the University of Melbourne, “The significant relationship between gratitude and job satisfaction suggests that organizational leaders can aim to boost job satisfaction by regularly prompting grateful emotions.” When working remotely, hard work can often go unnoticed. By showing gratitude towards completed projects, goals, or tasks, your team members will feel acknowledged and appreciated. Here are four simple ways to help your team feel seen and appreciated. Encourage Social Connecting, Not Distancing Much of the world is in the first phases of reopening, however “social distancing” is still being encouraged. Although it is important to remain physically distanced from one another, maintaining social connections with friends, family, and colleagues is vital for your emotional wellbeing. As a leader, encourage your team to participate in virtual social or happy hours. This promotes social connections within your organization and gives your colleagues an opportunity to check in on one another. By providing a sense of community, your team is likely to feel more motivated and at ease during these uncertain times.